I just wanted to take a moment to thank you and your company for helping restore some sanity in our lives with the new Hot Springs spa. As you know, we purchased our original spa from you about 18 years ago and decided to replace it this year for a larger, more feature-packed model. The longevity of the original spa as well as your business is testament to the fact that a high quality product backed by high quality service combines for a very satisfying customer experience, so much so that you've made me a repeat customer!
A spa can be an important investment, not only adding value to one's home but to the lives of the owners, so I really appreciate the time you and your staff took to help me select my new model. Making it all the better was the quick turn-around time you provided and offering a price that was simply unbeatable! Your delivery team was awesome, arriving in the window they said they would and getting right to work removing my old spa and installing the new one. They also took time before leaving to educate me on how to operate and care for my new spa, and left everything so clean you never knew they were there.
My wife and I look forward to many relaxing nights to come in our new Hot Springs spa, and when the time comes to upgrade again or to help a friend find their own piece of paradise, I know exactly where to go - Inland Empire Hot Spring Spas!
All the best,