We're Open!

SERVICE • SHOWROOM • SUPPLIES 

Owner's Message

As a family-owned and run business, and as a proud father and grandparent, the safety and protection of our customers and their families is of utmost concern to all of us here. As of this posting, Inland Empire Hot Spring Spas is OPEN FOR BUSINESS, and will stay open with some modifications as outlined below. As circumstances may change, we will post those changes here. I appreciate all of our customers and will do my best to make doing business safe and secure.


Showroom Shopping

Our main showroom area is about 8,000 square feet, and per government guidelines, we can easily adhere to the six-foot rule of social distancing, which separates both store employees and customers with a safe barrier of space. Staff has been instructed to not shake hands or have any physical contact with each other or customers. It's also worth noting that it's rare that more than one customer is in the showroom at the same time, especially during this sheltering time period.

 

Showroom staff regularly implements the use of sanitation supplies to wipe door handles, keypads, counter areas and other surfaces shared by staff and customers. If supplies are available, hand sanitizing supplies will be made available to all customers.


Live Chat and FaceTime

Live chat is available across our website which allows you to talk live with a staff member. Just type in the box in the lower right-hand side of the page, and we'll respond!  Have questions? We're here for you. Need photos of the spa you want? Just ask! We'll do our best to create a virtual showroom for you from the comfort of your home. Ask about a FaceTime Chat. We can guide you through our great selections!

Email

You can always email staff  with questions, concerns, requests. we'll get back as soon as we can

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Backyard Appointments

A salesperson can come directly to your home* with brochures if a showroom trip isn't desirable. They can also do a pre-site examination to confirm that the area you've chosen will work for electricity, drainage, clearance and other requirements.

* limited to local areas

Service Calls

If your Hot Spring Spa is in need of repair, our service department is available for appointments. Call 951-924-7030 to schedule. All service and delivery personnel practice social distancing as necessary to maintain safe barriers, for everyone's safety.

Supplies, Chemicals,Parts

Have any supplies shipped directly to your house through our online store at shopspasupplies.com Delivery to most homes takes 2 days, depending on when the order was placed.  You can also call ahead, order what you need, pay with a credit card, and we'll bring the order out to your car when you arrive.

We also ask that if you've come in contact, been diagnosed with Covid-19 or have flu-like symptoms to refrain from visiting our showroom, for everyone's concern.


Thank you for your cooperation during this time, and look forward to hearing from you.