How about the reputation of the manufacturer and the dealer?
The reputation of the hot tub manufacturer and dealer are your assurance of reliability, durability and service after the sale.
How long has the manufacturer been in business?
Have they won any awards or received industry recognition?
Is your local dealer established? Do they do most of their business from a local showroom, or they always out "on-the-road" in fairs, carnivals and home shows? Having your dealer on-hand is important for excellent service.
Does your dealer have good reviews from past customers?
Does your dealer carry name-branded products? You want to know that a solid manufacturer stands behind the product.